GAIL (INDIA) LIMITED
(Director – Marketing)
- Highly motivated to develop and lead teams for converting opportunities so as to maximize the organization’s profitability and efficiency. Work force of 500 employees from 14 Zonal Marketing offices and City Gas Teams across the country were directly and Indirectly reporting me.
- Known for building and motivating high performance and cross functional leadership teams and an effective communicator and relationship builder
- Successful in driving various GAIL’s initiatives across the gas value chain.
- Known for developing excellent relationships with all stakeholders.
INDRAPRASTHA GAS LTD. (IGL)
- Customer Management Initiatives: Set up Task force for reduction in pending customer complaints, thereby bringing down the number of pending complaints by 25,000. All payment Gateways empaneled for PNG Domestic customers convenience and facility to make Invoices available through Online / SMS Short Codes implemented. Introduction of Pre-Paid Cards and “Customer Service Group” CRM Cell for CNG customers.